Delete your account in the WiZMA app
- Sign in to your WiZMA account.
- Open “Profile” or “Account settings”.
- Select “Delete account and my data”.
- Confirm the deletion.
If you can no longer access the account
Send a request from the email address linked to your account to info@wizma.eu with the subject “WiZMA account deletion”. For security, we may ask you to verify ownership of the account.
What will be deleted
- the WiZMA account and profile information;
- child profile information and personalisation settings;
- saved stories and illustrations;
- good deed challenges, habits and routines;
- “My Journal” entries.
We will process the request without undue delay, normally within 30 days. The account and content cannot be restored after deletion.